Your Consultation at Health & Aesthetics
Every successful treatment begins with a thorough consultation. Before we discuss any procedure, I take the time to understand you. Your concerns, your medical history, what’s changed, and what you’re hoping to achieve.
Sometimes this leads to a clear treatment plan. Sometimes it opens up options you may not have considered. And occasionally, it means recommending no treatment at all. That can be the right decision too.
Whether you’re considering dermal fillers, laser treatments, skin rejuvenation or body contouring, your consultation forms the foundation of your results. From this, we create a bespoke treatment plan tailored specifically to you, with a focus on achieving natural-looking, refined outcomes.
Clinical Assessment
Every successful treatment starts with a thorough consultation. At Health & Aesthetics, we take the time to understand you: your concerns, your goals, and your medical history. Sometimes this leads to a clear treatment plan. Sometimes it uncovers options you hadn’t considered. Occasionally, it may even mean no treatment — and that can be the right decision too.
During your consultation, you can expect:
- Welcome and medical history – We review medications, allergies, previous treatments, and any relevant conditions to ensure safety and suitability.
- Discussion of your goals – We listen carefully to understand your priorities, whether it’s fine lines, skin laxity, acne scarring, volume loss, or general rejuvenation.
- Visia skin analysis – Our gold-standard system evaluates wrinkles, pores, UV damage, pigmentation, redness, and bacterial activity beneath the surface. It also calculates your skin’s biological age and simulates how it may change over time.
- 3D imaging – For treatments like CoolSculpting or dermal fillers, we capture precise 3D images to track measurable improvements.
- Personalised treatment plan – Based on your assessment, we recommend the best treatments, outline the expected timeline, sessions, and costs, and answer all your questions — with no pressure to proceed.
Honest Advice and Realistic Expectations
Aesthetic medicine can achieve a great deal — but it has limits, and I will always be honest with you about what those are.
I see patients regularly who’ve been over-treated elsewhere, or who’ve had procedures that weren’t right for their anatomy. My job is not to find a treatment for every concern you come to see me about. It’s to give you an honest clinical opinion and, where treatment is appropriate, to deliver it well.
If what you’re hoping for is not achievable, I will tell you. If there’s a better or simpler route to your goal, I’ll suggest it. And if I don’t think treatment is right for you — whether because of contraindications, timing, or simply because I don’t think it will give you what you want — I will say so clearly and explain why.
Cooling-Off Period
For all treatments, we do not routinely treat at the same appointment as your first consultation. This isn’t bureaucracy — it’s good clinical practice.
You should have adequate time to reflect on what we’ve discussed, ask any further questions, and give your consent without feeling any pressure to proceed. First-time patients especially benefit from this pause. We follow GMC and JCCP guidance on informed consent and take our responsibilities in this area seriously.
You will never be expected to make a decision on the day.
Aftercare and Follow-Up
Our responsibility to you doesn’t end when you leave the clinic.
Every patient receives written aftercare instructions specific to their procedure, along with direct contact details should any concerns arise. Follow-up appointments are available and actively encouraged — we want to know how you’re healing, how you’re feeling about your results, and whether any refinement is needed.
For patients on a longer treatment journey — whether that’s a course of laser treatments, a skin health programme, or a combination approach — we review progress at each stage and adjust the plan where necessary. Your Visia and LifeViz images mean that progress is always documented and measurable, not just a matter of opinion.
If you have any concerns after your treatment, please contact us. You will always be able to speak to someone who knows your case.
FAQs
Do I need a consultation before having treatment?
Yes. A consultation is always required before any treatment at Health & Aesthetics. This is both a regulatory requirement for a CQC-registered medical clinic and our own commitment to safe, effective care. We need to fully assess your suitability, understand your medical history and ensure you’re making an informed decision.
Can I have treatment on the same day as my consultation?
In some cases, yes — depending on the treatment and your individual circumstances. However, we will never pressure you into having treatment on the same day. Many patients prefer to take time to consider their options, and we fully support that.
What if I'm not suitable for the treatment I wanted?
It happens, and it’s one of the reasons our consultation process is so thorough. If we determine that a particular treatment isn’t right for you, we’ll explain why honestly and, where possible, suggest alternatives that may better suit your needs. Your consultation fee remains fully redeemable against any other treatment or product in the clinic.
Is my consultation confidential?
Absolutely. As a CQC-registered medical clinic, we adhere to strict confidentiality and data protection standards. Everything discussed during your consultation is treated with the utmost privacy, in accordance with UK GDPR regulations.
Where is the clinic?
Health & Aesthetics is located at Oak House, Tanshire Park, Shackleford Road, Elstead, Surrey — just a few miles from the A3. We have ample free parking on site.
